Shipping Policy

All orders will ship with our fixed rates and Standard shipping. Orders with the Standard shipping method and are delivered in 5-8 business days in the US, 6-12 days in Canada, and 5-20 days worldwide. Shipping with the Overnight and Express methods is available for live rates and manual orders

INTERNATIONAL SHIPPING:

We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us.

Approximate shipping times (does not include weekends/public holidays): 

a) USA u0026amp; UK ~ 10 to 15 business days (tracking system available)

b) Rest of the world ~ 5 to 20 business days (tracking system available in some instances)

This may especially be true during the busier holiday seasons at the year’s end (November to December months).


Delayed delivery – in very rare instances, packages may take longer than the stated expected timeframe. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there is no tracking updates for more than 30-40 business days.

We use a number of couriers around the world,

DHL, FEDEX,UPS, ROYAL MAIL, YODEL, CHINA POST,

We use all the major shippers, Also our items will come with a tracking code.

We aim to ship out within 48h or sooner.

All orders are shipped from from our various warehouses in Charlotte, North Carolina in the USA and Marupes Novads in Latvia, Europe

PROCESSING TIME VS SHIPPING TIME

Please note that processing time (2 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 1-2 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office). 

After your order has been processed, your package will then be picked up by our shipping company for dispatch. An email with your online tracking information will be available on our website.